4/17/2023 0 Comments Promariner battery status monitorTo start a return, you can contact us at If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. You’ll also need the receipt or proof of purchase. To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. We have a 30-day return policy, which means you have 30 days after receiving your item to request a return. This may vary depending on your delivery address. You will be able to see the exact delivery times, shipping costs, and whether the product(s) you have chosen is (are) eligible for express shipping when you place your order. It is possible to receive your parcels in accelerated shipment for certain products in stock at our French office. It takes 1 to 3 weeks from the order date to the delivery date. Therefore, we have a preparation time of 1 to 2 weeks to receive the goods at our French office at 7 rue Alaric II 31000 Toulouse for final shipment. Delivery time Most of our products come from the USA. The final dispatch shipping costs will be displayed during the purchase of your order (before payment) according to each country and the delivery options chosen.Ģ. Our products are shipped from the USA to France, and we dispatch all our orders from France. Costs and shipping options Shipping costs vary according to the country of the recipient. It is possible to receive your parcels in express (7 working days) for some products, you will find all the information on the delays and on the costs according to each product on the product page. The vast majority of our products come from the United States, which explains our delivery times consequently between 1 and 4 weeks.
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